Archiving & Backup
What is contentACCESS?
contentACCESS is TECH-ARROW’s enterprise information archiving and management platform. It can be used to archive and manage email, file-server, SharePoint and Microsoft Teams data while providing users and administrators with access to archived information.
What types of data can contentACCESS archive?
Depending on the selected solution, contentACCESS supports archiving for email, file servers, Microsoft Exchange, Microsoft 365, SharePoint and Microsoft Teams. TECH-ARROW also offers cloud archiving and backup capabilities.
Can TECH-ARROW archive Microsoft 365 data?
Yes. TECH-ARROW offers Microsoft 365 archiving and backup solutions. Its Microsoft 365-related solutions can address data from services such as Exchange Online, SharePoint Online, Microsoft Teams and OneDrive.
Can TECH-ARROW archive Microsoft Teams?
Yes. TECH-ARROW provides Microsoft Teams archiving capabilities as part of its contentACCESS platform. The solution is designed to help organizations preserve and manage Teams-related information, including channels and stored files.
Can TECH-ARROW archive SharePoint?
Yes. TECH-ARROW provides Microsoft SharePoint archiving through contentACCESS. The solution is intended to help organizations manage archived SharePoint content while reducing the amount of data that needs to remain in primary storage.
Does TECH-ARROW provide email archiving?
Yes. Email archiving is one of TECH-ARROW’s core areas of expertise. contentACCESS can archive email data and provide users with convenient access and search capabilities for archived messages.
Is contentACCESS only for Microsoft Exchange?
No. Although Exchange is one of the supported environments, TECH-ARROW’s archiving portfolio extends to Microsoft 365, SharePoint, Teams, file servers and cloud environments.
Does TECH-ARROW offer cloud backup?
Yes. TECH-ARROW offers cloud archiving and backup capabilities through contentACCESS Cloud and related Microsoft 365 backup solutions.
Data Migration
What is contentGATE?
contentGATE is TECH-ARROW’s data migration solution. It is designed to migrate mailboxes, email archives and other archived data between supported systems, including legacy archiving platforms and Microsoft 365 environments.
Can TECH-ARROW migrate data from legacy archive systems?
Yes. TECH-ARROW specifically provides migration services and tools for organizations moving away from legacy archiving platforms. The website lists migration scenarios involving systems such as Enterprise Vault, Metalogix Archive Manager, Dell EMC SourceOne and Saperion ELM, as well as other source systems.
Can TECH-ARROW help migrate data to Microsoft 365?
Yes. TECH-ARROW provides migration solutions for organizations moving mailboxes and archives to Microsoft 365. contentGATE is designed to automate and streamline large-scale migration projects.
Can TECH-ARROW migrate very large amounts of data?
Yes. Large-scale data migration is one of TECH-ARROW’s key use cases. The company reports experience with more than 1 billion migrated elements, and its website includes customer examples involving migrations of millions of documents.
How does TECH-ARROW approach a migration project?
TECH-ARROW can assess the customer’s existing environment, identify the appropriate migration approach and provide a solution tailored to the organization’s requirements. The company also offers consultation and proof-of-concept opportunities before a larger project begins.
Microsoft 365 & Productivity
Does TECH-ARROW integrate with Microsoft 365?
Yes. Microsoft 365 integration is a major part of TECH-ARROW’s product portfolio. Its solutions address Microsoft 365 archiving, backup, SharePoint, Teams, Outlook and related data-management requirements.
What is officeGATE for Outlook?
officeGATE is a TECH-ARROW solution designed to integrate archived information into Microsoft Outlook. It helps users access and work with archived content without having to leave their familiar Outlook environment.
Does TECH-ARROW offer a Microsoft Teams and Outlook integration?
Yes. TECH-ARROW offers teamsTALK for Outlook, which integrates Microsoft Teams communication into Outlook. The solution is designed to allow users to start and continue Teams conversations from within Outlook.
Does TECH-ARROW offer mobile access?
Yes. contentACCESS Mobile is part of the TECH-ARROW portfolio and is designed to provide access to archived information from mobile devices.
Can TECH-ARROW help organizations reduce Microsoft 365 storage costs?
Yes. TECH-ARROW offers Storage Optimizer for Microsoft 365, which is designed to help organizations identify and remove irrelevant or unused data, optimize SharePoint storage and improve visibility through reporting. The website also promotes Storage Optimizer PRO with additional reporting and export functionality.
Security & Compliance
Is TECH-ARROW ISO 27001 certified?
Yes. TECH-ARROW is ISO 27001 certified and highlights data protection, security and compliance as important aspects of our solutions.
Can TECH-ARROW solutions help with data compliance requirements?
TECH-ARROW’s archiving solutions are designed with secure data management, retention and compliance requirements in mind. The company also offers contentACCESS GDPR as part of its product portfolio.
Can archived data be searched?
Yes. TECH-ARROW highlights full-text search across archived data as one of the productivity benefits of its solutions. Users can search and access archived information without needing to restore entire archives.
Can users access archived information without specialist training?
TECH-ARROW emphasizes user-friendly access to archived information, including integration with familiar tools such as Microsoft Outlook. Customer testimonials on the website specifically highlight easy access and search capabilities.
Implementation & Support
Does TECH-ARROW offer a consultation before purchase?
Yes. TECH-ARROW offers a free consultation and live product presentation. The company states that it can use the consultation to understand the customer’s requirements and prepare a personalized price proposal.
Can we test a TECH-ARROW solution before committing?
Yes. TECH-ARROW offers proof-of-concept (PoC) projects and free test licenses for interested customers, allowing organizations to evaluate whether a solution fits their environment and requirements.
Does TECH-ARROW provide technical support?
Yes. TECH-ARROW provides technical support and can also provide product training and workshops for selected customer employees.
In which languages does TECH-ARROW provide support?
TECH-ARROW communicates with our customers in English, German, Hungarian, Czech and Slovak.
Where can I find technical documentation?
TECH-ARROW maintains a dedicated Documentation Center containing guides, tutorials and technical documentation for its products, including contentACCESS, contentGATE and WinShortcutter.
How can I contact TECH-ARROW?
You can contact TECH-ARROW through its website or by email. The company lists sales@tech-arrow.com for sales enquiries and support@tech-arrow.com for support. TECH-ARROW has offices in Bratislava, New York, Berlin and Hong Kong.
Pricing & Getting Started
How much do TECH-ARROW solutions cost?
TECH-ARROW does not publish a single standard price for its enterprise solutions. Pricing depends on factors such as the solution required, data volume, environment and project requirements. The company offers a free consultation and personalized quotation.
How can I request a quotation?
You can contact the TECH-ARROW sales team to discuss your requirements and request a personalized offer. TECH-ARROW also offers product demonstrations as part of its consultation process.
How do I get started with TECH-ARROW?
The best starting point is to contact TECH-ARROW for a consultation. The team can discuss your current archiving, backup or migration environment, identify the appropriate solution and, where appropriate, arrange a live demonstration, PoC or test license.
Does TECH-ARROW work with partners and resellers?
Yes. TECH-ARROW has a partner program and provides information for organizations interested in becoming a TECH-ARROW partner.
Business & Industries
Which industries does TECH-ARROW serve?
TECH-ARROW works with organizations in a range of industries, including financial services, manufacturing, logistics and transportation, government administration, automotive, education, telecommunications and media, and energy.
Is TECH-ARROW suitable for large enterprises?
Yes. TECH-ARROW’s solutions are designed for enterprise information management and large-scale data archiving and migration. The company’s reported experience includes billions of migrated and archived data elements.
Can TECH-ARROW tailor its solutions to our environment?
Yes. TECH-ARROW states that it focuses on tailoring solutions to customer requirements. Its migration technology supports more than 25 solutions, with additional sources being added over time.
Where to Learn More
Where can I find TECH-ARROW product information?
Product information, product sheets, case studies, eBooks, webinars and other resources are available through the TECH-ARROW website’s Resources section.
Where can I find TECH-ARROW product documentation?
The TECH-ARROW Documentation Center provides technical documentation, guides and tutorials for the company’s products.
