Arcserve Cloud Services announces End of Life

In a surprising move that has left many Managed Service Providers (MSPs) in a lurch, Arcserve, a renowned developer of storage and data protection software, has announced the termination of sales for its Arcserve Cloud Services and Arcserve OneXafe Solo offerings. This sudden decision has forced MSPs to hastily search for alternative solutions to continue providing their services without interruption. 

Arcserve, a Minneapolis-based trailblazer in data protection technology, issued a memo to its MSP partners declaring the cessation of sales for these technologies through the company’s web store as of Monday, Feb. 12. The memo also outlined that support for the discontinued products would conclude by July 31. After this date, these products will no longer be available, and all associated service and support will cease. 

The memo, titled “Important Notice – Changes to Arcserve Cloud Services & Arcserve OneXafe Solo,” indicated that the end-of-life (EOL) decision for these product offerings was a strategic move. This decision, according to Arcserve, was in alignment with the company’s support policy and cloud services terms and conditions, facilitating the company’s focus on investing in innovative solutions to better serve its partners and customers. 

Whatever their reasoning, this decision will have a dramatic impact on Arcserve’s existing customers – but also their partners, especially Managed Service providers who had relied on Arcserve Cloud Services. For them, this announcement leaves precious little time to identify a viable alternative solution to transition their clients to, much less to actually complete that transition.  

Migrate your archive with contentGATE 

In response to the upheaval and the imminent need for MSPs to find alternative Cloud storage and data protection solutions, TECH-ARROW offers a lifeline. Recognizing the urgency and complexity of migrating data securely and efficiently, TECH-ARROW can offer our contentGATE solution. This worldwide trusted migration solution is designed to seamlessly transition data from Arcserve to the contentACCESS Cloud or any other preferred system, ensuring minimal disruption for end users and maintaining data integrity. 


Explore our worldwide-trusted migration solution


Transitioning to contentACCESS Cloud Archive 

TECH-ARROW not only facilitates a smooth migration process but also offers our innovative archive & backup system – contentACCESS.  

Why Choose contentACCESS? 

Secure and Ransomware-Protected Data 

In today’s digital age, data security and protection against ransomware attacks is paramount. contentACCESS archive and backup provides a robust solution that ensures all your data is secured against external threats. By leveraging advanced security protocols and encryption methods, your data remains safe and invulnerable to unauthorized access. 

Intelligent Archive and Backup 

contentACCESS goes beyond traditional backup solutions by offering an intelligently structured archive system. This means not only are your backups securely stored even on the cloud, but they are also organized in a way that makes retrieval and management intuitive and efficient. The system is designed to handle large volumes of data, ensuring fast access when you need it. 

Compliance and Enhanced e-Discovery 

Compliance with regulatory requirements is a critical aspect of data management for businesses across all sectors. contentACCESS is designed to meet these demands, providing tools and features that support compliance with various regulations. Additionally, the enhanced e-Discovery options facilitate quick and accurate search capabilities, making it easier to locate specific data for legal or compliance purposes. 

Easy Data Access for End-Users 

One of the core benefits of contentACCESS is its user-friendly interface, which ensures that end-users can easily access their data through Outlook, Teams, Mobile or our web portal whenever necessary. Whether it’s retrieving backup files, restoring missing or corrupted data, or accessing archived emails, the process is straightforward and efficient, minimizing downtime and enhancing productivity. With the necessary rights, an end user can also independently restore lost/missing data into the primary data system. 

Cost-optimized Data Structure Options 

One of the standout features of contentACCESS is its ability to revolutionize how businesses handle their data load, leading to significant savings in storage costs and enhancements in data management processes. This innovative approach achieves cost optimization by intelligently managing files within the data management system, focusing on two key strategies: replacing original files with links (shortcuts) and identifying then purging old, unused, or unnecessary files after secure backup. 

A Private Cloud System for MSP Partners 

Understanding the unique needs of MSP partners, contentACCESS offers the option to have a private contentACCESS Cloud system. This means MSPs can host their client’s data onto a dedicated cloud infrastructure, providing an added layer of security and customization. As an MSP partner, you can offer your clients a tailored cloud archive and backup solution that aligns with their specific requirements, further strengthening your value proposition. 

This initiative underscores TECH-ARROW’s commitment to supporting MSPs in navigating the challenges of sudden market changes and ensuring they can continue to deliver exceptional services to their clients. Contact our team and receive a detailed cost-free consultation where we can discuss your situation and how your company can best leverage our combined decades of experience. 


Replace Your Arcserve with contentACCESS Cloud

by Matúš Koronthály